SUPER SOP is easy, regardless of your team’s experience level. SUPER SOP help your team deliver the experience each and every time. With an SUPER SOP tool supporting you, your team can quickly and easily follow the appropriate instructions to ensure a process is done the right way the first time around and with less mistakes and right approvals.
What tasks to be performed by frontline staff. What format will the tasks be completed in (photos , videos or checklist). Identify the frontline staff who will complete these tasks and an admin/manager who will verify these tasks to task accomplished.
Create User Ids For Frontline Staff, TL and Manager and Admin Level Staff – invite them to use Super SOP and get the work streamlined.
Frontline staff and managers will complete the tasks as per pre-approved procedure (SOP). Tasks will be categorised by nature of tasks for easy viewing and approval. Frontline staff will clearly be able to see pending tasks, completed tasks, approved tasks and tasks that are performed correctly/incorrectly. They can also save tasks as drafts and get back to completing it according to the deadlines given by Managers and TL’s.
The day begins with a small task to organise the work flow of the day.We offer any number of tasks to be configured in the app. Tasks can be created easily by the organisation themselves. Hence, customizable. Once the tasks are sequenced,it is assigned or approved to specific individuals or teams responsible for completing it.
Frontline staff have to take live photos or videos and hence removes the possibility of reusing old photos or videos. Giving 100% authenticity, that the tasks performed by the frontline staff are done exactly at that moment.And hence super SOP ensures task authenticity and promotes efficiency, consistency, and safety in their operations.
Incentive programs are the institutionalised use of things such as rewards or recognition to motivate employees .Performance based incentive system of ‘super SOP’ helps in Keeping employees motivated, inspired, and productive in completing tasks as per organisation SOPs.Hence, makes employees to perform at their best.
Monitoring SOPs can be a tedious task, it requires a lot of trust on frontline staff or managers who are responsible for maintaining these SOPs. Having a virtual method of monitoring these SOPs will bring in more authenticity and is greatly beneficial for the organisation. It saves time, effort and manpower required.
Super SOP’s virtual maintenance of records allows for easy access to information from anywhere, at any time, and from any device. It reduces the need for physical storage, which can be costly and difficult to manage.
Alerts and notifications ensure that employees receive timely information and reminders about the tasks they need to perform, as well as any changes or updates to the SOP made by the organisation.
